Contact Us
CALPIA provides product and service support to our customers, from the point of identifying the right product or service
to meet a customer need to the repair or replacement of that product if required. Please review the list below outlining
areas of assistance available as well as the methods available to contact CALPIA.
Customer Feedback / Report a Problem
Please utilize any of the four methods listed below to make CALPIA aware of a problem you are experiencing.
Warranty Repair or Replacement Requests
To schedule warranty repairs or replacement, please complete the
Online Warranty Repair / Replacement Requests Form / Print Version (PDF) or contact CALPIA customer service directly at (916) 358-2733. One of our
Customer Service Representatives will contact your agency directly to schedule the appropriate repairs or return.
Customer Survey
- How did CALPIA perform for you?
- CALPIA utilizes customer performance ratings to help measure our success.
- Complete the Survey (the survey typically takes less than 5 minutes to complete).
Identify CALPIA Solutions / Place an Order
- CALPIA can help identify the product / service that is right for you.
- View: Online Catalog
- Call: CALPIA Customer Service at (916) 358-2733
- E-mail: customerservice@calpia.ca.gov
- Contact: CALPIA Sales Representative (If you are not aware of the CALPIA Sales Representative assigned to your account,
call (916) 323-2419 and the contact information will be provided to you).
- Some CALPIA products and services are not available to order online. In those instances, please contact Customer Service.
